Business Diagnosis · AI Implementation · Build

Kip Lee

Forty years inside home improvement companies — selling at the kitchen table, running crews, signing checks. Today he diagnoses what's broken, designs the systems that hold a business accountable, and builds the software that runs the plan when everybody else has left the building.


What Kip Does

An architect doesn't carry a pipe wrench. He's the one who knows where every pipe goes — because he's the one who drew the building. Kip Lee spent four decades inside home improvement companies: selling at the kitchen table, running the crews, signing the checks, and learning the hard way where the money actually leaks. Today he designs AI-driven accountability systems that do what no report ever did for him — tell the owner the truth about his own business.

"Volume for vanity. Profit for sanity."

The Kip Lee Method

Forty-eight questions and your own books. Belief next to reality, sorted by the size of the miss. GPPCD, NSLI, lane economics, and the patterns that show up when an owner finally looks at what his numbers actually say — not what he wishes they said.

See the full method →


Business Diagnosis

Two doors. Same methodology. Different depth.


AI & Technology

Frank Lloyd Wright didn't carry a pipe wrench. Kip doesn't rebuild what mature companies already spent millions building — he coordinates it. One brain on top of your stack. AI as enforcement, not replacement: the phones answered, the follow-up done, the numbers watched, the team held to the plan.

How Kip thinks about AI →


What I've Built

Operator-led technology — shipped and running. Click it.

LIVE
MyTawny

The AI front office.

Real call on the demo line — voice, booking, follow-up.

Talk to Tawny →
997Website — real client sites and portfolio
997Website

Websites built to be owned, found and used.

Seven pages, SEO-built, you own the code. Five days.

See the work →

Full workshop — every build, every door →

See it → Experience it → Talk to Tawny → Book Kip

Want to see what happens when the AI actually does the work?

Talk to Tawny → Get on Kip's Calendar

The receipts

This book argues that "stated" and "verified" are two different things. So the bio doesn't get to be stated either. Here's the third-party paper.

Replacement Contractor magazine cover, September 2003, featuring Kip Lee
Replacement Contractor · September 2003

The cover feature

Cover story on Coastal Empire Exteriors by Jim Cory — the trade press documenting the run while it was happening, not remembering it afterward.

2006 Inc. 500 recognition — Coastal Empire Exteriors, No. 212
Inc. 500 · 2006

No. 212 on America's fastest-growing companies

576.5% three-year growth. The only local company on the list that year. This is the actual supplier congratulations piece that hung in the showroom — Inc.'s own listing snapshot on it.

Qualified Remodeler Top 500 · 2004–2008

Five straight years, published

The QR Top 500 lists documented the whole arc as it happened: #289 → #246 → #168 → #146 → #159, revenue $3.1M → $6.98M, jobs 250 → 561 a year. Archived copies are permanent on the Internet Archive:

2006 list (PDF)  ·  2007 list, #146  ·  2008 list, #159

JLC — Journal of Light Construction · 2002

"Cross Sell Sunrooms and Windows" — Jim Cory

"Kip Lee and his wife, Sandy, are the ideal sunroom franchisees… Beginning as a dealer for Four Seasons — the sunroom industry's largest manufacturer — Lee generated $700,000 worth of sales in his first year."

Read at jlconline.com

JLC — Journal of Light Construction

"Point of Pride" — the sunroom tours

The tour program the trade press wrote up: 10–12 tours generating roughly $3 million in sales, 40% of attendees setting sales appointments.

Read at jlconline.com

Level 10 Contractor — Rich Harshaw

"Should I Star In My Own Ads?"

"I wanted to find out how he'd become one of the top sunroom companies in the country despite being in one of the smallest markets… Prospects just KNEW that this guy wasn't going to lie to them; they could take Kip Lee to the bank."

The marketing architect behind the 2003–2007 run, writing about the campaign years later. Kip's TV commercials still run as samples on Level 10's services pages.

Read at level10contractor.com


Learn

Forty-eight questions and your own books — the methodology in public. GPPCD, NSLI, belief vs. reality, lane economics, and turnaround patterns. Not marketing tips. A system.

Enter the library →

Foreword by Joe Talmon


About Kip

Kip Lee

Kip built one of the largest Four Seasons Sunrooms dealerships in the country — top five nationally for four straight years, #1 in the Southeast.

  • Inc. 500 — twice
  • Qualified Remodeler Top 500 — five straight years
  • Michael C. Bunn Award — SBAC Small Business of the Year (Small Business Assistance Corporation, 2003)
  • Over 10,000 kitchen tables
  • Cover feature, Replacement Contractor magazine

He didn't study the industry. He was the industry. Today he is an author of three books and a speaker at contractor conferences and dealer meetings — and the systems he designs, like the questions in the book, come from the same place: decades of finding out, the expensive way, what the numbers don't volunteer.

Kip Lee with family

Forty years in home improvement. This is who the work is for.


The book

The 48 Questions No Marketer Ever Had the Guts to Ask You
Save your feelings for your wife. I need your numbers.
Kip Lee
Coming 2026

Every owner runs his company on beliefs — which product prints money, who the best salesman is, which lead source is worth funding. Most were true once. Some never were. This book is the exam: 48 questions, your own books, and the gap between what you believe and what your numbers actually say.

No marketer has ever asked you these questions. Most of them can't afford your answers.

Read Chapter One free

The Watch With the Back Off — the chapter that explains why the owner is always the last man to know.

No drip campaign. You get the chapter, and a note when the book lands.

It's yours.

Chapter One is ready right now — and you'll hear from Kip when the full book lands.

Download Chapter One (PDF)
Beyond the MacBook — first hardcover copies
The memoir — paperback available now

Before the questions, there was the life: forty years of kitchen tables, crews, showrooms, mentors, and the small world of home improvement where the same names keep showing up at the same conferences for decades. A porch read about the people and the scar tissue behind everything on this page.

"Never a captor, always a vendor. Volume for vanity. Profit for sanity."

Get the paperback — the book is free, .95 covers shipping

First printing — 100 copies. US addresses, ships USPS Media Mail.


Talks — AI and contracting

Kip speaks on the collision of the two worlds he knows first-hand: forty years of running home improvement companies, and the AI systems he now designs for them. No futurist hand-waving — an operator explaining to operators what the technology actually does, what it can't do, and where the money is.

Talk

What AI Actually Does for a Contractor

Past the buzzwords: which jobs in your building AI can genuinely hold — the phones, the follow-up, the accountability — and which parts still belong to people. What it costs, what it returns, and the questions to ask any vendor before you sign.

Talk

The Numbers Your Sales Board Hides

The book, live: gross profit per crew-day, net sales per lead issued, and the gap between what an owner believes and what his books say. Bring your numbers — leave your feelings at home.

Talk

Accountability Without the Asshole Tax

The biggest enemy of a small business is the absence of accountability — because the person enforcing it becomes the bad guy. How AI carries the social cost of enforcement so the owner doesn't have to.

Available for podcasts and expert commentary — translating AI to the average contractor, in plain language, from someone who's run the trucks and built the software.

Keynotes · association meetings · dealer events · podcasts · press commentary

Full speaking page Speaking & media inquiries

Or call (912) 401-4772


Start With the Diagnostic

An honest observation. A real working plan based on your numbers and your business. And the software discipline to follow through when everybody else has left the building. That last one is what no other consultant gives you. A consultant hands you a binder and wishes you luck — the follow-through was always your problem. Kip builds the system that runs the plan after he leaves the room: the phones answered, the leads worked, the numbers watched, the team held to it.

1

The Observation

48 questions and your own books. One meeting. Belief next to reality, sorted by the size of the miss.

2

The plan

A real working plan based on your numbers and your business — not a template. Which lines to feed, which to fix, which to walk away from, and what it's worth in dollars.

3

The follow-through

The software discipline that executes the plan every day, when everybody else has left the building — so it doesn't die in the binder the way every consultant's plan you've ever bought did.

Start With the Diagnostic.

$1,500

Full day, online or in person. Credited in full toward subsequent software or services work. Never waived — free diagnoses are worth what they cost.

Start With the Diagnostic