The Gap Report · 2026-08-01

Four Gap Patterns I See in Every Turnaround

Every gap report is unique. Four patterns show up often enough that when I see the symptoms, I know where to look first.

1. The lane gap

Owner believes the marquee line prints. Books show a sleeper line beating it on GPPCD. Identity tax.

2. The rep gap

Owner believes the board-topper is the profit engine. Books show the mid-board guy with higher net per lead.

3. The lead-source gap

Marketing swears by a channel. GPPCD by source shows another channel prints — or the sworn-by channel fills the schedule with dogs.

4. The build gap

Production believes callbacks are "about normal." Stated margin vs job-costed margin tells a different story — slow jobs eating crew-days.

None of these require genius. They require permission to compare belief to books without shooting the messenger.

This is one piece of the Economic Accountability System. The full 48 questions live in the book.

Read Chapter One free